Politique d'expédition

Shipping costs
Our system calculates the shipping costs automatically. The shipping costs within Germany are a flat rate of 4.99 €. To the other countries of the European Union we deliver for a flat rate of 8.99 €. If the value of goods purchased exceeds 100 €, the shipping costs will be covered by us.

Information about the calculation of the delivery date

The stated delivery times apply to deliveries to Germany. Delivery times for other countries and information on the calculation of the delivery date can be found under the following link at DHL: https://www.dhl.de/de/privatkunden/pakete-versenden/weltweit-versenden/paket.html.

We always try to send the delivery as soon as possible.
The period for delivery begins with payment in advance on the day after issuing the payment order to the remitting bank or with other payment methods on the day after conclusion of the contract to run and ends with the expiry of the last day of the period. If the last day of the period falls on a Sunday or a public holiday recognized by the state at the place of delivery, the next working day shall take the place of such a day.

Payment options
We offer the following payment options in our store:
- Credit card payment (VISA/Mastercard)
- PayPal payment
- instant bank transfer
- Bank transfer in advance
- SEPA direct debit
- Purchase on account (Klarna)

If you choose prepayment, we will send the goods only after receipt of payment. Please mention the order number as well as the first and last name of the ordering person in the reason for payment.
Please transfer the amount stated in the invoice to:

Account holder: Chuembou UG
Account number: 1072 4408; Bank code: 76030080
IBAN: DE10 3905 0000 1072 4408 43; Swift (BIC): AACSDE33
Reason for payment: Order number + "First and last name".